Terms & Conditions

  1. Introduction

These terms and conditions govern your use of our online store and the purchase of retail items and over-the-counter (OTC) medications from us. By accessing this website and/or purchasing our products, you agree to be bound by these terms and conditions in full. If you do not agree with any part of these terms and conditions, you must not use our website or purchase any products from us.

  1. Definitions
  • “We”, “us”, “our” refers to CBK Online Sales.
  • “You”, “your”, “customer” refers to the person using our website and/or purchasing our products.
  • “Products” refers to over-the-counter medications and any other items offered for sale on our website.
  • “Website” refers to shop.cbkpharmacy.com.
  1. Age Restriction

You must be at least 18 years old to purchase products from our website. By agreeing to these terms and conditions, you confirm that you are at least 18 years old.

  1. Product Information

We make every effort to ensure that the information about our products on our website is accurate and up to date. However, we do not guarantee the accuracy, completeness, or timeliness of the information provided. The content on our website is for informational purposes only and should not be considered medical advice. Always consult a healthcare professional before using any medication.

  1. Ordering and Payment
  • Orders placed on our website constitute an offer to purchase products from us.
  • We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity.
  • Payment must be made in full at the time of placing an order. We accept payment via credit/debit card. 
  • Prices are displayed in USD and are subject to change without notice.
  1. Shipping and Delivery
  • We aim to dispatch orders within 2 business days of receiving payment.
  • Delivery times may vary depending on your location and shipping method chosen.
  • We are not responsible for delays in delivery caused by circumstances beyond our control (e.g., weather conditions, postal strikes).
  1. Returns and Refunds
  • We accept returns of unopened and unused products within 7 days of delivery for a full refund, minus shipping costs. The customer is responsible for return shipping fees.
  • Refunds will be issued to the original method of payment within 5 business days of receiving the returned product.
  • We do not accept returns of opened or used products due to health and safety regulations.
  1. Privacy Policy
  • We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and disclose information about you. By using our website, you agree to our Privacy Policy.

 Information We Collect

We may collect personal information about you in various ways, including:

  • Information You Provide: We collect personal information that you voluntarily provide to us when you register on the Site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. This information may include your name, email address, mailing address, phone number, payment information, and other details.
  • Information Automatically Collected: We automatically collect certain information about your device and usage of the Site using cookies and similar technologies. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and other analytics data.

 Use of Information

We may use the information we collect from you for various purposes, including to:

  • Provide, operate, and maintain the Site;
  • Process and fulfill orders, including to send you emails to confirm your order status and shipment;
  • Improve, personalize, and customize your experience on the Site;
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes;
  • Protect the security and integrity of the Site; and
  • Comply with legal obligations and resolve any disputes that we may have.

 Disclosure of Information

We may disclose your personal information to third parties only in the following circumstances:

  • With your consent;
  • To comply with legal obligations;
  • To protect and defend our rights and property; and
  • For business transfers.

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice.

Security of Information

We use reasonable measures to protect the confidentiality and security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.

Your Rights and Choices

You may have certain rights regarding your personal information under applicable laws. These rights may include accessing, correcting, or deleting your personal information. If you have any questions about exercising these rights, please contact us using the contact information provided below.

 Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

  1. Limitation of Liability
  • To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to, use of, inability to access or inability to use our website or products; (b) any conduct or content of any third party on our website.
  1. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Texas. Any dispute arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Texas.

  1. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website and/or purchase of products constitutes your acceptance of the modified terms and conditions.

  1. Contact Information

If you have any questions about these terms and conditions, please contact us at 210.227.7207 or mgr@cbkpharmacy.com